*IMPORTANT*
Debit Card Fraud: If you have lost or had your debit card stolen, click here to turn it off in digital banking, contact us at customerservice@visionbanks.com, or call our after hours phone number at 866-815-7899.
Fraud/Scam: Contact our Customer Service team at 701.364.2020. For after hours assistance, please email us at customerservice@visionbanks.com if you believe you have fraud on your account or have accidentally fallen for a scam.
SECURITY TIPS + TRICKS
VISIONBank highly recommends using multi-factor authentication, a password manager, strong passwords, and keep your software update-to-date.
Multi-Factor Authentication
Also known as two-factor authentication and two-step verification. Enabling MFA, makes it twice as hard for fraudsters and criminals to access an online account. Do not share any MFA code you receive with someone else.
To set-up MFA on your digital banking account, please contact our Customer Service team today.
Password Manager
Password managers are a secure and easy way to store your login information for various sites and apps. They offer built-in password generators that creates long, randomized passwords that protect against hacking. Some password managers, even monitor the dark web and will send you alerts when your personal information is at risk.
Strong Passwords
No matter what accounts the passwords protect, your passwords should be at least 12 charcters, use upper case letters with lower case letters, numbers, special characters, and have not been used before.
Software Updates
Always keep your software updated when updates become available and don’t delay. These updates fix general software problems and provide new security patches where criminals might get in.
FRAUD EDUCATION
Fraud + Scams: What To Do When They Happen To You
We understand fraud and scams happen frequently. Here's what to do if they happen to you.
Cybersecurity: Eight Ways to Protect Your Small Business
Whether your a new small business or have been in business for years, you should have procedures in places for cybersecurity for your business and employees.
Fraud + Scams: New and Common Types
There are a wide variety of scams and fraud that circulate daily. Learn what to watch for, and what steps to take to keep yourself and others safe. Here are a few newer ones and some of the most common types.
Fraud + Scam: Seven Ways To Protect Yourself
VISIONBank works diligently to protect our clients and their accounts from fraud. But there are also many important steps that YOU can take to protect you.
Cybersecurity: Tips + Tricks
Cybersecurity is important when it comes to protecting your accounts and information from being breached. We highly recommends using these four steps to decrease the chance of fraud happening to you.
Contact Us
Contact our Customer Service team at 701.364.2020 or customerservice@visionbanks.com if you believe you have fraud on your account or have accidentally fallen for a scam.